Your Cruise Experts

Meet Your Travel Advisors

Extraordinary Adventures transforms cruise planning from overwhelming to effortless through white-glove concierge expertise. We’re not a call centre—we’re your dedicated advocates.

The Story Behind Extraordinary Adventures

A boutique, concierge-level cruise advisory that redefines what luxury travel means in an age of automation and impersonal booking platforms.

Founded in 2018 by Scott and Laura Stein in Sebastian, Florida, our mission emerged from a simple observation: the cruise industry had become overwhelming for travellers, yet most advisors offered only transactional service rather than true advocacy.

Our founding story isn’t about corporate ambition—it’s about two travel enthusiasts who experienced firsthand the difference between booking a cruise and crafting an extraordinary adventure. After years of navigating the complexities of luxury travel for friends and family, we recognised that what travellers truly needed wasn’t another booking engine, but a protective advocate who understood both the intricacies of the industry and the art of personalised service.

Today, we’re a team of full-time, credentialed cruise specialists who know the difference between a good itinerary and the right one for you. From ocean and river voyages to polar expeditions, every itinerary we design is curated around your values: cultural depth, authenticity, and comfort—not commission quotas or marketing hype.

Our Philosophy

True luxury is competence: the flawless orchestration of details that makes your journey feel seamless.

Intimacy Beats Enormity

We champion smaller ships with 50–750 guests over floating cities of 5,000. Intimate vessels access ports mega-ships can’t reach and provide genuine cultural immersion.

Relationships Over Transactions

Our clients aren’t “bookings”—they’re relationships that last for years. We celebrate your milestones, remember your preferences, and become your trusted advisor for life.

Transparency Over Fine Print

Clear pricing, genuine recommendations, and no hidden agendas. When a cruise line isn’t right for you, we say so. When a less expensive option better matches your needs, we recommend it.

Proactive Protection

We monitor global events, weather patterns, and industry changes that could affect your journey. Our clients often learn about changes from us before the cruise line announces them.

Meet Your Extraordinary Advisors

Our team represents over 50 years of combined cruise expertise, with each advisor maintaining specialised certifications and personal experience in their focus areas.

Scott Stein

Co-Founder & Lead Luxury Specialist

With certifications from Silversea, Regent Seven Seas, and Oceania Cruises, Scott specialises in ultra-luxury ocean experiences and Mediterranean journeys.

“Every cruise should feel like it was designed specifically for you.”

Laura Stein

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Co-Founder & Operations Director
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Laura ensures our protective service model extends to every client interaction. Her expertise in expedition cruising (Hurtigruten, Lindblad) and river voyages (AmaWaterways, Viking) helps adventurous souls find their perfect match.

“Attentive, Protective, and Dedicated—that’s our promise.”

Our Specialist Team

Every advisor is a professional, not a hobbyist. We invest in continuous education, ship inspections, and destination familiarisation trips.

River Cruising

AmaWaterways, Uniworld, Scenic, Viking

Expedition

Antarctica, Arctic, Galápagos, Amazon

Luxury Lines

Seabourn, Silversea, Windstar

Family Cruises

Multi-generational planning specialists

The Extraordinary Difference

What sets us apart from online travel agencies and other advisors.

Advanced Certifications

  • Silversea Master Specialist
  • Regent Seven Seas Specialist
  • Oceania Cruises Expert
  • AmaWaterways Certified Advisor
  • Hurtigruten Expedition Expert
  • Windstar Yacht Specialist

Industry Recognition

  • Florida Seller of Travel #ST41877
  • $1,000,000 Professional Liability Insurance
  • Member: Luxury Travel Advisor Network
  • A+ Better Business Bureau Rating
  • 5-Star Google Reviews (97% rating)
  • 200+ Verified Client Reviews

Exclusive Client Benefits

Through our industry relationships, we secure amenities typically reserved for large groups.

$300–$800

Value in complimentary shore excursions per person

$100–$500

Shipboard credits per stateroom

VIP

Priority dining, cabin upgrades, and private transfers

Our Process

How we create your extraordinary adventure, from first conversation to welcome home.

1

Discovery Consultation

We begin with listening, not selling. Through thoughtful questions about your travel style, interests, and non-negotiables, we develop a clear picture of your ideal voyage.

2

Curated Recommendations

Within 24–48 hours, we present 2–3 carefully selected options with detailed comparisons. Each recommendation includes honest assessments—we never push a particular line.

3

Seamless Booking

We handle every detail: securing the best available pricing, adding exclusive amenities, coordinating pre/post arrangements, and managing special requests.

4

Pre-Departure Preparation

60 days before sailing, we provide a comprehensive preparation package: packing guides, port insights, restaurant recommendations, and shore excursion guidance.

5

Real-Time Support

During your journey, we’re available 24/7 for assistance. From missed connections to onboard issues, we’re your advocate with direct access to cruise line management.

6

Welcome Home

Post-trip, we follow up to ensure complete satisfaction and begin planning your next extraordinary adventure. Our relationship doesn’t end when you disembark.

Frequently Asked Questions

Common questions about working with Extraordinary Adventures.

You receive the same or better pricing with infinitely superior service. We provide personal guidance from certified specialists, exclusive amenities worth $500–$1,500 per cabin, and advocacy that protects your investment. When issues arise, you have a dedicated expert resolving them—not a call centre.

Our core cruise-booking service is completely free; we’re compensated by cruise lines at no cost to you. For clients wanting end-to-end management (complex air arrangements, private transfers, visa assistance, special celebrations), we offer our optional White Glove Concierge Service for a transparent, value-based fee.

We’re not agents—we’re protective advocates. We curate based on your values, verify every recommendation through personal experience, and maintain elite certifications that less than 5% of advisors achieve. Our 78% repeat client rate speaks to the difference personal advocacy makes.

Yes, extensively. We’re a Florida Seller of Travel (Registration #ST41877), which provides legal consumer protection. We maintain master-level certifications across Silversea, Regent Seven Seas, Oceania, AmaWaterways, Hurtigruten, and Windstar—credentials that require ongoing education and proven expertise.

Absolutely. Our White Glove Concierge Service handles everything from multi-city air routing using your loyalty points to private transfers, hotel arrangements, restaurant reservations, and special celebrations. We’ve coordinated everything from 50th anniversary voyages to multi-generational family expeditions.

This is where our protective service truly shines. We maintain 24/7 availability during your travel and have direct relationships with cruise line management. Whether it’s a medical situation, missed connection, or service issue, we advocate on your behalf to ensure swift resolution.

While luxury, small-ship, and expedition cruising is our specialty, we believe “luxury” is defined by the quality of experience—not just price point. We book premium lines that offer exceptional value and match our service standards, from intimate river ships to yacht-style ocean vessels.

What Our Clients Say

We love our clients, and our clients love us! Here’s what real travellers have to say about their Extraordinary Adventures.

“Helped us book our cruise. Great video content on what to expect on our ship. Leads on wonderful private excursion options. Laura was so helpful!“

AJ

“They took care of everything with cancelling, holding travel credits, and rebooking. Before we could even ask, Laura was texting US! It was so nice to have all the details taken care of so we could simply enjoy!”

Courtney D

“A pleasure to work with, and they offer just great service! Quick to reply, better rates than you can get directly from the cruise sites. I have referred them to MY friends and have had nothing but positive responses.”

Kimberly T

“Josh was a joy to work with when planning our cruise. We had a fabulous time, thanks to all of his tips. This was our very first cruise, and thanks to his attention to detail, we had an amazing vacation.”

Beth B

“These two definitely know their ships, and if they don’t, they know where to find answers. Their response times are rapid, and their suggestions are immeasurable. We quickly booked our second cruise shortly after!”

Sabrina & Marty S

“Working with Scott and Laura on our cruise was so easy! I gave them a budget, what I wanted, and potential dates. They did the rest! They even checked on us when we returned to be sure we had an enjoyable experience.”

Kristy & Anthony R

Ready to Experience the Difference?

Whether you’re dreaming of Antarctica’s pristine wilderness, the romance of European rivers, or the cultural treasures of the Mediterranean, your journey begins with a conversation.